Terms and Conditions

Product Availability

We carry about 25,000 product lines in stock at any one time. Other items listed on the site will need to be ordered from suppliers. If a product is listed on this website. It does not necessarily mean it is in stock. To check current stock levels, please contact us.

We are no longer accepting on-line orders but welcome orders by phone, email or in person.  Orders received before 4pm will usually be despatched the next day if the products are in stock. Items that need to be ordered will usually take up to five days to arrive although some will take longer. We will notify customers of any unusual delays (longer than 10 days)

In addition, products may be temporarily out of stock, or out of print. We will keep customers informed where this is the case.

 

Prices & Payment

All prices quoted on the site are in pounds sterling, and are correct at the time of the last update. Prices are subject to change from time to time, and should the product price differ we will confirm that the customer will accept the goods at the new price before they are despatched.

We accept all major credit and debit cards. 

Books are not subject to VAT.

 

Delivery

Postal charges are based on the total weight of the order. UK orders are usually sent via standard Royal Mail delivery, although large or bulky orders will be sent via carrier. All UK orders over £25 will be sent post free. International orders are usually shipped via Air Mail and – for the majority of destinations – will take 7-10 days from the date of despatch to arrive.

 

Refunds

Damaged, incorrect or defective goods should be reported to us within seven days of their receipt. We will then advise as to the best course of action, issuing a refund or replacement as appropriate.

 

Private Policy

We are registered under the Data Protection Act, and are bound by its rules and regulations. No information held about customers is passed on to third parties.